Primary Duties:
- Respond to resident complaints, investigate reported covenant and maintenance violations; citing violations and pursuing until resolution.
- Perform Private Property Maintenance inspections per each individual HOA policy/contract. Prepare and send correspondence in accordance with each policy and maintain violation records and execute follow up procedures. Ensure inspection schedules are adhered to as weather permits.
- Respond to vehicle complaints, investigate reported vehicle violations, and precede with vehicles violations through to completion by referring vehicle violations for towing, legal action and/or referral to County agencies as appropriate per board approval.
- Prepare detailed monthly status reports for each HOA Board of Directors, and additional information as requested.
- May work with security company and maintenance of vehicle violation logs. Print violation packets including tow lists.
- Maintain list of restricted vehicles to be stickered and towed; and coordinate with tow company to ensure that proper procedures are followed.
- Takes reasonable safety precautions.
- Performs other duties as assigned.
Knowledge, Skills and Abilities:
- Knowledge of covenants for managed associations, or the ability to acquire within one year of employment.
- Familiarity with MS Suite and technology savvy.
- Strong organizational skills.
- Ability to establish and maintain effective working relationships with Boards of Directors, contractors, staff, and the general public.
- Ability to communicate effectively, both orally and in writing.
- Ability to use good judgment and make decisions applying established policies and procedures.
- Ability to understand and effectively communicate HOA/Foundation policy to residents and others making inquiry.
- Ability to physically perform on-site inspections.
Minimum Qualification:
- Two plus years of office work experience; or any combination of education and experience which provides the required knowledge, skills, and abilities.
- Must possess valid driver's license and have own transportation.
- Proficient with Microsoft applications.
Preferred Qualifications:
- Experience in a similar work setting or homeowners' association.
- Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
